1. Introduction
Digital Culinary Network ("DCN TV," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at digitalculinarynetwork.com and use our streaming services available through GOT ONE Tv+.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
- Contact Information: Full name, email address, and phone number when you submit our show application or contact form.
- Newsletter Subscription: Name and email address when you subscribe to our newsletter.
- Show Application Data: Website/portfolio links, submission links (video footage), and your personal story when applying to be on the Digital Culinary Network.
- Communication Data: Any information you include in correspondence with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, device identifiers, and screen resolution.
- Usage Data: Pages viewed, time spent on pages, click patterns, and referring URLs.
- Location Data: General geographic location based on IP address.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. See Section 6 for details.
3. How We Use Your Information
We use the information we collect to:
- Process and respond to your show applications and inquiries.
- Send newsletters and promotional communications (with your consent).
- Improve our website, content, and user experience.
- Analyze website traffic and usage patterns through analytics tools.
- Comply with legal obligations and enforce our terms.
- Communicate with you about our services, shows, and events.
- Prevent fraud and ensure the security of our services.
4. Sharing of Information
We may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, managing our CRM, and delivering our services (e.g., GoHighLevel for contact management).
- Streaming Partners: GOT ONE Tv+ and affiliated distribution platforms as necessary to deliver content.
- Analytics Partners: Google Analytics and similar services to understand website usage.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Show application data may be retained for up to 24 months to allow for review and consideration. Newsletter subscription data is retained until you unsubscribe.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect and track information about your browsing activity. These include:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and settings.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent where processing is based on consent.
- Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the information provided in Section 10.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.